Contact Us

CONTACT

HOW MAY WE HELP YOU?

If you have a question or need assistance, please feel free to call or email us. Please do not send any personal or sensitive information through this contact form via our website.

    WHAT IS YOUR REASON FOR CONTACTING US TODAY?*

    If you answered "I would like to request more information on loan protection coverage options" to the above question, which option do you want more information about?

    Please keep in mind that communications via email are not secure. Please do not include personal identifying information such as account information and social security numbers in any email you send to us.

    CALL US

    Elkins: 304.636.4095
    Toll Free: 800.797.5790
    Beverly: 304.636.0988
    Parsons: 304.478.2551
    Snowshoe: 304.572.4095
    Buckhannon: 304.472.0052
    New Martinsville: 304.455.5400

    MAIL • ROUTING NUMBER

    Citizens Bank of West Virginia
    PO Box 1519
    211 Third Street
    Elkins, WV 26241

    Routing Number: 051501150

    HELPFUL FAX NUMBERS

    Auto Lending: 304.637.2018

    Garnishments & Subpoenas: 304.637.2022

    Loan Payoffs: 304.637.2023

    Vehicle Proof of Insurance: 304.637.2022

    VISA DEBIT CARD


    LOST OR STOLEN DEBIT CARD | FRAUDULENT ACTIVITY

    To report a lost/stolen debit card or fraudulent activity, call:

    800.797.5790